Customer choice in the age of algorithms
Algorithms already define much of the content humans are subjected to: on social networks, on search engines, streaming applications, e-commerce sites... like these other marketplaces, delivery platforms use algorithms to facilitate our choices.
Online, at the supermarket, at the restaurant, what room is there for the customer's real choice?
- Kevin Mauffrey, Commercial Director (Deliveroo)
- Albin Juliard, Managing Director (Terroirs d'Avenir)